BreatheWell Institute respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us through our forms, or otherwise interact with us electronically. For protected health information collected in the course of clinical care, please refer to our HIPAA Notice of Privacy Practices, which governs that information separately.
1. Information we collect
We collect information you voluntarily provide when you contact us, fill out a form, request a consultation, or refer a patient. This may include your name, email address, phone number, mailing address, insurance carrier, the nature of your inquiry, and any other information you choose to share.
We also automatically collect limited information about your visit, such as your IP address, browser type, device type, the pages you view, and the date and time of your visit. This information is used in aggregate to understand how our site is used and to improve it.
2. How we use information
- To respond to your inquiry, schedule a consultation, or coordinate a referral.
- To send you appointment reminders, follow-up communications, and information about our practice.
- To improve the function and content of our website.
- To comply with our legal and regulatory obligations.
3. How we share information
We do not sell your information. We share information only as needed to provide the services you request, including with healthcare providers you authorize, with our service providers who help us operate our website and clinical operations, and as required by law.
4. Cookies & tracking
Our website uses standard cookies and similar technologies to remember your preferences and to understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.
5. Security
We use commercially reasonable safeguards to protect the information we collect. No method of electronic transmission or storage is 100% secure, however, and we cannot guarantee absolute security.
6. Children's privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Pediatric patient information is collected only from a parent or legal guardian in the context of clinical care and is governed by our HIPAA Notice.
7. Your choices
You may request that we update or delete the personal information we hold about you by contacting us at info@breathewellinstitute.com. Some information may need to be retained to comply with our legal and regulatory obligations.
8. Changes to this policy
We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the date of last update.
9. Contact us
Questions about this Privacy Policy can be directed to:
BreatheWell Institute
3501 S. Soncy Road, Amarillo, Texas
info@breathewellinstitute.com · (806) 353-1055